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"Jafaar, from now on you will consult sentencing of prisoners with me BEFORE they are beheaded!" - Aladdin Disney Movie, the Sultan speaking. Don't fire your maintenance team! 9 months of no maintenance is a huge unintended consequence!

ugh so much tip toeing around the elephant called negligence

Equifactor(R) Equipment Troubleshooting table importing! Build and import tables to the TapRooT(R) software FAST! 1. FMEA and PSM --> pre-gamed troubleshooting checklist 2. Capture your expert's knowledge before they leave 3. Train new technicians on complex systems 4. Prove failure mechanisms instead of guess/check

Very good tips

registered thru LinkedIn here :)

'Promo sm' 🙄

Well done Emily and well done Barb! Super excited to facilitate the Effective Communication Certification!

As a front end software dev, I am confronted with the very same considerations. I highly recommend the book "The Design of Everyday Things" by Donald Norman which also talks about this topic in an entertaining way.

RIDDLE: A man worked on the 36th floor of an office tower. Very early, every morning he took the elevator to the 30th floor and climbed the stairs the last six floors. In the afternoon, going home, he rode the elevator down to the ground floor. Why did he take 6 flights of stairs every morning?

Definitely an important topic for companies that deal with critical equipment on a daily basis!!

excellent frameworks!

Quite a few TapRooT® users have implemented grading structures, and we'd be happy to share best practices and lessons learned!

Accidents are unavoidable, this was not an accident. This was extreme gross negligence and professional incompetence on the highest level. It’s like saying I accidentally hit someone with my car, but I was drunk, high, had bad brakes, no inspection, no license, lights not working, broken windshield…but sure it was an…”accident” sorry but she’s guilty

I thought Human Factors for Incident Investigations was scheduled for 60 mins, it was over in 14 mins, did I miss something or do something wrong? Please advise, thanks - Blair Neal

The Summit is great! You should go.

Target 🎯

Barb - Excellent, Thanks to Cover and recapture on Key Topics .

Let us know if you have any questions about the content of today's webinar and thanks for joining.

Are you experiencing these psychosocial hazards at your company?

Thank you

Thanks Marcus!

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Great video

Very Informative,👍

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Thanks for watching! If you enjoyed this video, check back next month on "Are you fixing root causes of equipment failures or just troubleshooting" with Ken Reed.

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That was really informative, Tim.

Longtime fan of TapRoot. Glad you finally published your book Mark!

Join us next month on 3/30, for 3 Awesome Tips For Designing Your Human Performance Improvement Program. www.linkedin.com/events/7034602637207461888/comments/

The energy wheel is a great tool!

You can hover over the video and press the CC button (on the lower right-hand side of the video) to turn off the automatic closed captioning.

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Great video, Barb.

I like the option to replay. There was so much great info. I'm sure I didn't catch all of it the first time around.

If you enjoyed this, be sure to check out next month: www.linkedin.com/events/questionstoalwaysaskaboutworkdi7024454864650784769/comments/

Here is the 2-day training information: www.taproot.com/course/2-day-effective-interviewing-evidence-collection-course/

confirmation bias is my biggest challenge!

Are you familiar with these biases?

Hi everyone! We hope you enjoy this webinar

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😒 ｐｒｏｍｏｓｍ

The "thought process" that someone in the organization ALWAYS puts first is cost, not patient safety. The reason they don't have a scanner in radiology is because they are expensive. I have pulled policies and shown them to my supervisor who has said "this department doesn't follow that policy" because the policy is inconvenient. If we did the 5 rights/3 checks every single time, it would slow us down and they'd have to keep us well staffed. We report near misses and hear crickets. I am so happy I don't have to work inpatient.

I just came across this video... you need to create one of these for Covid vaccine vials. As a vaccinator, we have multiple vials we are drawing from (depends on age group and whether immunocompromised). Pfizer manufactures both monovalent and bivalent vaccines that have the same color vial and vial cap. Moderna has a "magenta" vial and Pfizer has a "maroon" vial (very similar names and colors). Several of the vials have blue caps. Children who turn 5 during their primary series jump to a different vial. Many RNs are refusing to vaccinate with Covid vaccines because it's become so complicated and they are afraid of making a mistake.

I agree that many should take ownership in this mess, but she failed the fundamentals here. We’re talking stuff you learn on day one in school.. the stuff to cover your ass so that the “system” doesn’t crucify you. I wholeheartedly disagree that the system failed her entirely. In the end it was her responsibility to not cause harm (especially since it wasn’t her patient), yet she made an unfortunately tragic and incompetent error.

Simple! For younger generations. DONT TAKE NURSING COURSE just maybe of high pay salary or your jealous because they're wearing white uniform, or just because of your family tell you to become a Nurse.. BELIEVE ME BOOKS AND ACTUAL WORK IN HOSPITAL IS DIFFERENT. You can't SAY STOP for admitting patient to admission personnel because your tired enough to take care of 15 patients. You can't complaint because your a nurse and you need to take care of them because no one will do.

ICAM does all of this, but it moves beyond systems too- it looks at the Organizational Factors that contributed. It has also been widely used across incidents including HR?IR, WHS, Process Deviations, etc.

I studies the taproot courses in Malaysia while in RAPID project.

NEW grading your investigations link: www.taproot.com/grading-your-investigations